I am a first time owner of an Exercise Spa so I did have many questions and concerns on getting this unit set up properly. This is the first time I purchased a major product directly from the manufacture and without any local support I did have some concerns. However from the initial order date to the delivery of this product the staff at Spa Manufacturers kept me informed and apprised about the process.
I was even more impressed when the staff helped me set up the Spa and continued to answer my many questions on how to get the water balanced. EVERYONE who I spoke to was very professional and helpful. It has been one of the best support experiences with any company I have ever had. The information that is provided is both in the form of a standard manual along with a series of short videos showing exactly what I need to know for each function of the SPA. I recommend to anyone who is looking for a Hot Tub, Exercise Spa, or Swim Spa to call this organization. This is one outstanding group of professionals.