(Q) Does your price include set up, installation, as well as delivery? (A) We provide free shipping within the continental United States plus also deliver internationally. Set up and installation is going to depend on the model selected and location. Customers are responsible for providing an electrical connection along with foundation / pad (concrete, pavers, deck, etc). Transporting the hot tub or swim spa from the truck to the pad (i.e. forklift, crane) is also the responsibility of the customer.